Consumer Health Data Privacy Policy

Washington My Health My Data Act and Equivalent Laws

Effective date:  June 4, 2026

Last updated:  June 4, 2026

Applies to:  Consumer health data collected through the Camellia Labs App

Scope of this policy: This policy addresses consumer health data only. It is required by and written to comply with the Washington My Health My Data Act (MHMDA), RCW 19.373, and is structured to also serve equivalent protections in other states. It contains no marketing content. For all other personal information, see our general Privacy Policy.

1. Who We Are

Camellia Labs (“Camellia,” “we,” “us,” or “our”) operates an AI skincare personalization app. This policy explains how we collect, use, store, share, and delete consumer health data, and how you can exercise your rights. As used here, “consumer health data” means personal information that identifies your past, present, or future physical or mental health status — which, for our App, includes your skin photos, self-reported skin information, and AI-generated skin assessments.

2. Categories of Consumer Health Data We Collect

We collect only the following categories of consumer health data, and only the amount necessary to produce a useful and safe skin assessment and routine recommendation:

Category

Description

Source

Skin photos
Facial photos you choose to upload for AI analysis
You
AI skin assessments
Written results generated from analysis of your photos and inputs
Generated by us / our AI provider
Skin condition inputs
Self-reported oiliness, reactivity, barrier feel, goals, and products you use
You
Retinoid history
Self-reported prior retinoid experience
You
Pregnancy status
A binary self-report used for safety routing
You

Facial geometry. Facial geometry may be processed by the AI during analysis but is discarded immediately and never stored. See our Biometric Data Retention and Destruction Policy.

Date of birth. We do not collect or store your date of birth as health data. It is checked in memory only to confirm you are 18 or older and then discarded; only your age range is retained.

3. Why We Collect Consumer Health Data

We collect and use consumer health data only for the following purposes:

  • To generate your personalized skin assessment;
  • To produce and adjust your routine recommendations, including safety routing (for example, pregnancy-safe protocols and appropriate retinoid introduction);
  • To enable progress tracking over time using your stored photos and assessments; and
  • To provide, secure, and maintain the features you request.

We do not sell consumer health data. We do not use it for advertising, and we do not use your photos to train AI models — ours or any vendor’s.

4. How We Collect Consumer Health Data — Consent

We collect consumer health data only with your explicit, opt-in consent. We do not use pre-checked boxes, passive consent, or bundled consent. Specifically:

  •  Collection consent: Before we collect any skin photo, we present a standalone consent screen — separate from our general Terms and Conditions — and require you to actively opt in.
  • Separate sharing consent: Sharing your photo with our third-party AI provider requires a second, separate consent. A single bundled consent does not authorize this disclosure.

You may skip photo upload and still receive a routine based on your self-reported information. We log the date and version of each consent you provide.

5. With Whom We Share Consumer Health Data

We share consumer health data only as described below, and never for advertising or sale:

Recipient

What they receive

Purpose

Safeguards

Primary AI analysis provider
Your skin photo
To analyze the photo and return a skin assessment
Written data processing agreement prohibiting retention beyond what is necessary, model-training use, sale, or further sharing.
Backup AI analysis provider
Your skin photo (only if the primary is unavailable)
Same as above
Same contractual safeguards as the primary provider
Infrastructure providers
Encrypted stored data
Hosting, storage, and key management
Process only on our instructions; no independent use
Legal / safety recipients
Only as legally required
Compliance with law; protection of rights and safety
Limited to what the law requires

We will not share your consumer health data with any other party, or for any other purpose, without your explicit, separate consent. Sharing consumer health data without authorization is a reportable breach under the FTC Health Breach Notification Rule.

Specific recipients. As required by the Washington My Health My Data Act, the specific affiliates and third parties with which we share consumer health data are:

[LIST EACH RECIPIENT BY NAME, WITH CONTACT INFORMATION — e.g., the AI analysis provider, the backup analysis provider, and named hosting/storage providers].

You may request an up-to-date list of all third parties and affiliates that have received your consumer health data, including their contact information, by emailing privacy@camellialabs.com.

Data processing agreements. Each processor that handles consumer health data on our behalf is bound by a written data processing agreement requiring it to process the data only on our instructions, maintain appropriate security, and honor the deletion and non-retention obligations described in this policy.

6. How Long We Keep Consumer Health Data

Category

Retention

Skin photos
Until you delete them or close your account; then permanently deleted within 30 days, including backups.
AI skin assessments
Until you delete them or close your account; then permanently deleted within 30 days, including backups.
Skin condition inputs, retinoid history, pregnancy status
For the life of your account; deleted within 30 days of a deletion request or account closure.
Facial geometry
Not retained — discarded immediately after analysis.
Inactive accounts
Subject to an automated retention policy: after 24 months of inactivity we will  flag your stored health data for deletion.
Consent records
An anonymized record that a consent event occurred (date and version) is retained for legal compliance; your email is removed.

7. How We Protect Consumer Health Data

We apply the safeguards described in our general Privacy Policy and Biometric Data Retention and Destruction Policy, including AES-256 encryption at rest with separately managed keys, TLS 1.2 or higher in transit, EXIF metadata stripping before transmission and storage, private and access-controlled storage with short-lived access links only, role-restricted and logged internal access, and a prohibition on human review of any photo without your explicit, separate consent.

8. Your Rights

Under the Washington My Health My Data Act and equivalent laws, you have the right to:

•     Confirm and access — learn whether we are collecting, sharing, or selling your consumer health data, and access the data we hold (your stored photos and assessments) and a list of the parties with whom we have shared it;

•     Withdraw consent — withdraw your consent to our collection and sharing of your consumer health data at any time;

•     Delete — request that we delete your consumer health data, including from our archived and backup systems; and

•     Be free from discrimination — exercise these rights without being denied goods or services, though some features (such as photo-based progress tracking) cannot function without the underlying data.

8.1 How to exercise your rights

Email privacy@camellialabs.com. For deletion, use the subject line “Data Deletion Request” and include the email address associated with your account; no other information is required. You may also withdraw consent or make other requests through this address.

8.2 How and when we respond

We respond to your request within 45 days of receipt. Where reasonably necessary, we may extend this period once by an additional 45 days and will notify you of the extension and the reason. Responses are free of charge up to twice per year. If we decline a request, we will explain why and how you may appeal.

Deletion timeline. When you request deletion, we permanently delete your consumer health data — including all backup copies — within 30 days, and we confirm completion to you in writing. We retain only an anonymized record that a consent event occurred, as noted above.

8.3 Appeals and complaints

If we deny your request, you may appeal by replying to our response or emailing privacy@camellialabs.com with the subject line “Appeal.” We will respond to your appeal in writing. You may also contact the Washington State Attorney General’s Office. The Washington My Health My Data Act provides a private right of action, meaning Washington residents may bring a legal claim directly.

9. No Sale of Consumer Health Data

We do not and will not sell your consumer health data. MHMDA requires valid authorization, separate from consent, before any sale of consumer health data; because we do not sell this data, we do not collect such authorizations. If this ever changes, we will obtain the required valid authorization and update this policy first.

10. No Geofencing

We do not use geofencing in or around any facility that provides in-person health care services to identify or track consumers seeking health care, to collect consumer health data, or to send notifications, messages, or advertisements related to consumer health data or health care services. This prohibition is required by the Washington My Health My Data Act.

11. Data Security

We maintain reasonable administrative, technical, and physical safeguards to protect consumer health data, including the controls described in Section 7 and a least-privilege access model under which personnel may access consumer health data only as necessary to perform their roles.

12. Breach Notification

If consumer health data is involved in a breach of security, we will notify affected individuals without unreasonable delay and no later than 60 calendar days after discovery, as required by the FTC Health Breach Notification Rule (16 CFR Part 318). If 500 or more individuals are affected, we will also notify the Federal Trade Commission within 10 business days and notify prominent media outlets in the affected area. Any unauthorized disclosure of consumer health data — including sharing with an analytics provider, advertising network, or AI vendor without your consent — is itself a reportable breach under that rule.

13. Changes to This Policy

We may update this policy. We will post the updated “Last updated” date and, for material changes affecting consumer health data, notify you and obtain new consent where the law requires it before applying the change.

14. Contact and Privacy Official

This policy is maintained by our designated privacy contact. For any question or request regarding consumer health data:

Camellia Labs

Consumer health data contact: privacy@camellialabs.com

Mailing address: 4Tell, LLC

115 Melrich Rd

Ste 2

Cranbury, NJ

08512-3526